Refund Policy

What We Guarantee?

USA IT EXPERTS has been in the web design business since 2017 and has completed over 200 websites. Your website will be designed by one of our Professional & Experienced Web Designers, who will do their best to deliver you the aesthetically pleasing website you deserve and at a cost you can afford and a speed you need. When you choose USA IT EXPERTS as your web design company you get a partner for your online success.

Your Feedback & Approval

To ensure your complete satisfaction we will build your site in a hidden folder under our domain allowing you access to each and every page. This empowers you by giving you the ability to offer creative feedback and input regarding the changes that you desire from the comfort of your home or office. We will work with you step-by-step through the development process to ensure the site is meeting your expressed needs and exceeding your expectations. Once we have mutually agreed that the site is finished and ready to publish and only then, are you obligated to pay us the balance for our web design services. Once we have received payment we will publish your website to your domain.

Money Back Guarantee

Our goal is to provide high quality, professional service to all of our clients. If you are not satisfied with the progression of your new website design, we offer a refund guarantee on the advance paid.

Our refund policy works as below

100% Refund, If requested , within 15 calendar days from date of order.
Refund not applicable on domain registration fees.
Refund not applicable for express service clients.
Refund not applicable for any delays out of our control.
Refund not applicable once website is completed.